Executive Assistant to the CEO

Intuji is a global customer experience transformation partner with a purpose and passion for enabling intuitive customer experiences globally.

We all work together to become a leading global authority in customer experience, significantly expanding our team and global presence, achieving substantial revenue growth and profitability, and fostering collaborative partnerships that drive mutual success.

We specialise in helping B2B companies increase profitability and scale by utilising strategy, data, commerce, and technology to create intuitive customer experiences. If you want to belong to a team that does that well every day, Intuji is a great fit for you.

Our clients are manufacturers, wholesale and distribution companies and industrial service providers. If you have experience working with this type of client – or want that experience – this role will be a great fit.

You will love it here if you:

Think Like a Customer
You prioritise customer needs and see everything from their perspective. You’re empathetic and always looking for ways to enhance the customer experience.
Do Whatever It Takes
You pursue excellence relentlessly, focusing on solutions rather than excuses. You’re willing to go the extra mile and do whatever is needed to achieve high-quality results.
Proactively Find the Right Solutions
You take initiative, solve problems independently, and go beyond assigned tasks. You’re resourceful and don’t need to be micromanaged to get things done.
Are Always Learning
You embrace challenges, seek growth opportunities, and continuously expand your skills. You’re curious, open to change, and quick to learn from both successes and failures.
Look Out for Others
You collaborate effectively, support colleagues, and prioritise team success. You’re dependable, empathetic, and always ready to lend a hand to your teammates.

You won’t like it here if you:

Are Just Looking For A “Job”
You see this as nothing more than a paycheck. You have no real interest in Intuji’s mission or values, and you’re not invested in making a meaningful contribution to that.
Have No Initiative Or Drive
You wait to be told what to do and rarely take action on your own. You’re content with doing the bare minimum and have no desire to go above and beyond in your role. You’re happy to settle for low standards.
Don’t Understand The Value Of Time
You’re often late, miss deadlines, and waste time on unimportant tasks. You don’t prioritise effectively and fail to manage your time in a way that maximises productivity.
Don’t Learn Quickly
You struggle to adapt to new situations and resist change. You’re not interested in personal growth or skill development, and you repeat the same mistakes without learning from them.
Only Look Out for Yourself
You’re not a team player, so prioritise your own interests above those of the team. You don’t understand that “a rising tide lifts all boats”. You’re unwilling to help colleagues, avoid collaboration, and don’t contribute to a positive team environment.

What makes Intuji unique is:

Growth By Sharing® (GBS)
This is our whole-company bonus program that rewards team members for contributing to the company’s financial success. When we exceed our EBITDA targets, you directly benefit from the company’s success.
Entrepreneurial Operating System® (EOS)
We operate using the Entrepreneurial Operating System (EOS), a comprehensive business management system that helps us stay focused, disciplined, and accountable. EOS ensures we’re always aligned with our core values and moving efficiently towards our goals.
The 4DCX Framework®
Our proprietary four-phase approach (Discover, Design, Develop, Dominate) guides how we create intuitive customer experiences. This structured yet flexible methodology allows us to consistently deliver high-quality solutions across various industries.
Creating Tomorrow®
This philosophy drives our commitment to building outstanding customer experiences while also championing sustainable initiatives. It reflects our dedication to making a positive impact and shaping a better future for our clients, team members, and society at large.

Here’s how we ensure candidates are the right fit for roles:

We use the GWC (Gets it, Wants it, Capacity to do it) framework.

Gets it: Does the person understand the role and its requirements?
Wants it: Is the person motivated to take on this role?
Capacity: Does the person have the skills and time to perform the role effectively?

You’ll love coming to work every day if you get, want, and have the capacity to do:

Communication Management: Acting as the first point of contact, managing emails and correspondence with stakeholders, ensuring clear and prompt communication.
Travel Arrangements: Planning and organising all details of international and domestic travel, ensuring seamless and efficient trips.
Scheduling and Calendar Management: Overseeing the CEO’s calendar, scheduling appointments, meetings, and events while prioritising commitments to maximize time efficiency.
Meeting and Event Coordination: Assisting in organising internal and external meetings, including setting agendas, preparing meeting materials, and ensuring follow-up actions are taken.
Research and Preparation: Conducting research and preparing materials for presentations and meetings to support decision-making processes.
Podcast and Interview Arrangements: Coordinating the logistics for podcasts, interviews, and public appearances, enhancing the CEO’s and Intuji’s visibility.
Administrative Support: Handling day-to-day administrative tasks to support the CEO, including document preparation and management and personal assistance tasks as needed.

You’ll have success here if you value clear processes and feel qualified to do the following things:

A long-term role and growth with the company.
Exceptional organisational and time-management skills, with a proven ability to manage multiple tasks efficiently.
Strong communication skills, fluency in English, and the ability to interact effectively with all levels of the organisation and external partners are required.
A proactive approach to problem-solving and a commitment to continuous learning and improvement.
Previous experience in an Executive Assistant role is required.
Previous experience in the IT Services and IT Consulting industry is required.

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers each week:

Calendar Management: Ensure 100% accuracy in scheduling and managing the CEO’s appointments and meetings.
Meeting Preparation: Deliver all required materials for meetings 24 hours in advance.
Internal Communication: Facilitate smooth communication between the CEO and other stakeholders with a 95% satisfaction rate (feedback based).
Reporting Accuracy: Deliver accurate weekly and monthly reports to the CEO on time.
Documentation Quality: Ensure all task-related documents are error-free and submitted on time.
Meeting Time Optimisation: Reduce non-productive meeting times by 10% through effective agenda setting and prioritisation.

You’ll be recognised and rewarded if you want to come to work, learn, and hit those numbers.

Intuji runs purely on EOS®. That means as a member of this team, you will have a leader who: