Product Owner – IntujiOS

About Intuji

Intuji is a global customer experience transformation partner. We exist to help ambitious B2B manufacturers, wholesalers, and industrial service providers achieve significant Profitability, unlock Scale, and build lasting Enterprise Value. This outcome-driven approach is powered by our core philosophy, PSV Thinking®.

We don’t just build digital solutions; we partner with clients to discover and amplify their unique competitive EdgeFactor®. By combining strategic insight, data, commerce platforms, and cutting-edge technology, we create intuitive customer experiences that deliver measurable results and set our clients apart. We believe digital transformation should be treated like strategic product development, creating assets that drive differentiation.

If you’re passionate about solving complex business problems, delivering tangible value (Profit, Scale, Enterprise Value), and helping companies find their unique digital edge, Intuji is the place for you.

Our clients are leaders and innovators in manufacturing, wholesale distribution, and industrial services. Experience with these sectors is a plus, but a drive to learn and apply PSV Thinking® to solve their unique challenges is essential.

The Opportunity

We are seeking a highly skilled and experienced Product Owner to lead the development of IntujiOS. IntujiOS is Intuji’s proprietary operating system that underpins how we manage projects, client relationships, timesheets, financial performance, and strategic growth.

This is a critical internal platform that connects every part of our business, from EOS and GBS execution to client-facing delivery to long-term IP creation. The Product Owner will set the product vision and strategy for IntujiOS, ensuring it becomes a scalable, intuitive, and future-proof platform that drives efficiency, profitability, and enterprise value across Intuji and eventually our clients.

Unlike typical client-facing roles, this position is about building Intuji’s own core product. You must balance immediate operational needs with the long-term ambition of making IntujiOS a platform we can commercialise. You’ll be working at the intersection of strategy, design, and engineering, guiding priorities so the system not only runs our company but also becomes a differentiator in how we deliver for clients.

This is not a trainee position. We require someone with substantial experience in product ownership of complex SaaS-style systems. You must be comfortable working across domains (finance, HR, project delivery, client portals, reporting dashboards, permissions systems, AI integrations) and able to translate business and cultural nuances into scalable product design.

You’ll love it here if you:

• Think Like a Customer
  You prioritise customer needs and see everything from their perspective. You’re empathetic and always looking for ways to enhance the customer experience.
• Do Whatever It Takes
  You relentlessly pursue excellence, focusing on solutions rather than excuses. You’re willing to go the extra mile and do whatever is necessary to achieve high-quality results.
• Proactively Find the Right Solutions
  You take initiative, solve problems independently, and go beyond assigned tasks. You’re resourceful and don’t need to be micromanaged to get things done. You apply PSV Thinking® to ensure solutions drive real business outcomes.
• Are Always Learning
  You embrace challenges, seek growth opportunities, and continuously expand your skills. You’re curious, open to change, and quick to learn from both successes and failures.
• Look Out for Others
  You collaborate effectively, support colleagues, and prioritise team success. You’re dependable, empathetic, and always ready to help your teammates.

You won’t like it here if you:

• Are Just Looking For A “Job”: You see this as nothing more than a paycheck. You have no real interest in Intuji’s mission, our focus on PSV Thinking®, or helping clients build their EdgeFactor®. You’re not invested in making a meaningful contribution.
• Have No Initiative Or Drive: You wait to be told what to do and rarely take action on your own. You’re content with doing the bare minimum and have no desire to go above and beyond in your role. You’re happy to settle for low standards.
• Don’t Understand The Value Of Time: You are often late, miss deadlines, and waste time on unimportant tasks. You don’t effectively prioritise and fail to manage your time effectively, impacting efficiency and profitability (GBS).
• Don’t Learn Quickly: You struggle to adapt to new situations and resist change. You’re not interested in personal growth or skill development, and you repeat the same mistakes without learning from them.
• Only Look Out for Yourself: You’re not a team player, so prioritise your own interests above those of the team. You don’t understand that “a rising tide lifts all boats”. You’re unwilling to help colleagues, avoid collaboration, and don’t contribute to a positive team environment.

What makes Intuji unique is:

• PSV Thinking®: This is our fundamental philosophy. Every engagement is filtered through this lens to ensure we drive measurable Profit, enable Scale, and build long-term enterprise Value for our clients. It’s about outcomes, not just outputs.
• EdgeFactor®: We don’t just implement technology; we help clients discover or create their unique digital advantage – a competitive edge that’s difficult to copy and deeply valuable. We treat digital transformation like strategic product development.
• Entrepreneurial Operating System® (EOS): This is how we run the business. EOS provides the structure, discipline, and accountability tools (like the V/TO®, Accountability Chart®, Rocks, L10 Meetings®) to keep us focused, aligned, and executing effectively towards our vision.
• Growth By Sharing® (GBS): This is how we reward performance aligned with our goals. Our whole-company bonus program links team rewards directly to achieving our EBITDA targets, fostering an ownership mindset and ensuring everyone benefits from our collective success driven by PSV Thinking® and efficient execution.
• The 4DCX Framework®: Our proprietary four-phase delivery methodology (Discover, Design, Develop, Dominate) provides a structured yet flexible approach to creating intuitive customer experiences and executing on the EdgeFactor® strategy.
• Creating Tomorrow®: Our overarching purpose. This guides our commitment to building outstanding customer experiences and driving client success, while also championing sustainable initiatives and making a positive impact on our team and community.

Here’s how we ensure candidates are the right fit for roles:

We use the GWC (Gets it, Wants it, Capacity to do it) framework.

1. Gets it: Does the person truly understand the role, its core functions, our core values, and how their work connects to PSV Thinking® and building client EdgeFactor®?
2. Wants it: Is the person genuinely motivated and energised by this specific role and the opportunity to contribute to Intuji’s vision?
3. Capacity to do it: Does the person possess the necessary skills, knowledge, time, and mental/emotional bandwidth to excel in the role?

You’ll love coming to work every day if you get, want, and have the capacity to do:

• Define and own the vision for IntujiOS as Intuji’s internal operating system and eventual client-facing platform.
• Maintain and refine the IntujiOS roadmap, balancing short-term operational improvements with long-term strategic goals.
• Prioritise initiatives across key IntujiOS modules (Contacts, Projects, Timesheets, Finance, EOS, GBS, Permissions, Reporting/Analytics).
• Translate leadership vision into clear, structured product goals that connect directly to PSV outcomes.
• Manage the product backlog with a focus on maximising ROI — ensuring features deliver measurable efficiency, profitability gains, or scalability.
• Collaborate with designers and engineers to ensure data models, workflows, and UX are intuitive and future-proof.
• Write user stories with well-defined acceptance criteria, reflecting real-world business logic (e.g., GBS bonus pool calculations, People Analyser scoring, client project tracking).
• Partner with stakeholders across the business (CEO, COO, CTO, Marketing, Finance, Project Delivery) to ensure priorities reflect organisational needs.
• Champion quality and consistency, ensuring that every feature supports our core frameworks (EOS, GBS, PSV, 4DCX).
• Prepare IntujiOS for scalability and externalisation — with the longer-term goal of packaging it as a client-facing solution.

You’ll have success here if you value clear processes and feel qualified to do the following things:

• Proven experience as a Product Owner or Product Manager for complex business systems, SaaS platforms, or ERPs/CRMs.
• Strong ability to understand and design for multi-tenant systems with granular permissioning and complex workflows.
• Demonstrated skill in backlog management and translating strategic goals into actionable development items.
• Hands-on experience with Supabase/Postgres, API-driven architectures, and integrations is a plus.
• Excellent stakeholder management, with the ability to navigate competing priorities across leadership and operational teams.
• Strong understanding of Agile practices and modern product delivery.
• Comfort with data-driven decision-making, defining KPIs, and tying product improvements directly to ROI, time savings, or client value.
• A systems thinker who can balance detail-level execution with big-picture architecture.

In this role, you’ll be accountable for hitting the following numbers each week:

• Adoption & Usage Metrics: % of team actively using IntujiOS modules (timesheets, projects, contacts, EOS/GBS tools).
• Operational Efficiency Gains: Measurable reduction in time spent on admin/manual processes.
• Feature ROI: Business value created relative to investment (e.g., hours saved, reporting accuracy improved, errors reduced).
• Cross-functional Alignment: Feedback from leadership on clarity, prioritisation, and collaboration.
• Data Integrity & Reporting Accuracy: Ensuring metrics from IntujiOS are consistently reliable for decision-making.
• Innovation Contribution: New ideas that future-proof IntujiOS for internal scale and eventual client adoption.

Intuji runs fundamentally on EOS®. That means as a member of this team, you will have a leader who:

• Gives clear directions
• Makes sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately
• Takes time to truly understand your role and how you can help the company
• Makes their expectations clear
• Communicates well
• Has effective meetings (L10s®)
• Meets one-on-one with you quarterly or more, if needed
• Rewards and recognises your performance (leveraging EOS® tools and GBS®)

Joining Intuji Also Means:

• A competitive salary and a comprehensive benefits package.
• Contributing to meaningful projects that deliver measurable value (PSV Thinking®) and create unique competitive advantages (EdgeFactor®) for industry-leading B2B companies.
• Being part of a company committed to transparency, accountability (EOS®), and shared success (GBS®).