Quality Assurance Engineer

About Intuji
Intuji is a global customer experience transformation partner. We exist to help ambitious B2B manufacturers, wholesalers, and industrial service providers achieve significant Profitability, unlock Scale, and build lasting Enterprise Value. This outcome-driven approach is powered by our core philosophy, PSV Thinking®.

We don’t just build digital solutions; we partner with clients to discover and amplify their unique competitive EdgeFactor®. By combining strategic insight, data, commerce platforms, and cutting-edge technology, we create intuitive customer experiences that deliver measurable results and set our clients apart. We believe digital transformation should be treated like strategic product development, creating assets that drive differentiation.

If you’re passionate about solving complex business problems, delivering tangible value (Profit, Scale, Value), and helping companies find their unique digital edge, Intuji is the place for you.

Our clients are leaders and innovators in manufacturing, wholesale distribution, and industrial services. Experience with these sectors is a plus, but a drive to learn and apply PSV Thinking® to solve their unique challenges is essential.

The Opportunity

At Intuji, we strive to create meaningful impact through innovation, collaboration, and excellence. In line with this vision, we are seeking a Quality Assurance Engineer who is committed to ensuring product quality and reliability while embracing our core philosophy of Profitability, Scale, and Value (PSV Thinking). The ideal candidate will play a pivotal role in upholding high standards of quality, collaborating with cross-functional teams, and continuously enhancing testing processes to deliver greater value to our clients and users through both manual and automated testing practices.

This is not a trainee position—we require someone with substantial real-world experience who can quickly adapt, collaborate effectively across teams, and translate ideas into actionable goals.

You will love it here if you:

• Think Like a Customer
  You prioritise customer needs and see everything from their perspective. You’re empathetic and always looking for ways to enhance the customer experience.
• Do Whatever It Takes
  You pursue excellence relentlessly, focusing on solutions rather than excuses. You’re willing to go the extra mile and do whatever is needed to achieve high-quality results.
• Proactively Find the Right Solutions
  You take initiative, solve problems independently, and go beyond assigned tasks. You’re resourceful and don’t need to be micromanaged to get things done.
• Are Always Learning
  You embrace challenges, seek growth opportunities, and continuously expand your skills. You’re curious, open to change, and quick to learn from both successes and failures.
• Look Out for Others
  You collaborate effectively, support colleagues, and prioritise team success. You’re dependable, empathetic, and always ready to lend a hand to your teammates.
  

You won’t like it here if you:

• Are Just Looking For A “Job”: You see this as nothing more than a paycheck. You have no real interest in Intuji’s mission or values, and you’re not invested in making a meaningful contribution to that.
• Have No Initiative Or Drive: You wait to be told what to do and rarely take action on your own. You’re content with doing the bare minimum and have no desire to go above and beyond in your role. You’re happy to settle for low standards.
• Don’t Understand The Value Of Time: You’re often late, miss deadlines, and waste time on unimportant tasks. You don’t prioritise effectively and fail to manage your time in a way that maximises productivity.
• Don’t Learn Quickly: You struggle to adapt to new situations and resist change. You’re not interested in personal growth or skill development, and you repeat the same mistakes without learning from them.
• Only Look Out for Yourself: You’re not a team player, so prioritise your own interests above those of the team. You don’t understand that “a rising tide lifts all boats”. You’re unwilling to help colleagues, avoid collaboration, and don’t contribute to a positive team environment.
  

What makes Intuji unique is:

• PSV Thinking®: This is our fundamental philosophy. Every engagement is filtered through this lens to ensure we drive measurable Profit, enable Scale, and build long-term enterprise Value for our clients. It’s about outcomes, not just outputs.
• EdgeFactor®: We don’t just implement technology; we help clients discover or create their unique digital advantage – a competitive edge that’s difficult to copy and deeply valuable. We treat digital transformation like strategic product development.
• Entrepreneurial Operating System® (EOS): This is how we run the business. EOS provides the structure, discipline, and accountability tools (like the V/TO®, Accountability Chart®, Rocks, L10 Meetings®) to keep us focused, aligned, and executing effectively towards our vision.
• Growth By Sharing® (GBS): This is how we reward performance aligned with our goals. Our whole-company bonus program links team rewards directly to achieving our EBITDA targets, fostering an ownership mindset and ensuring everyone benefits from our collective success driven by PSV Thinking® and efficient execution.
• The 4DCX Framework®: Our proprietary four-phase delivery methodology (Discover, Design, Develop, Dominate) provides a structured yet flexible approach to creating intuitive customer experiences and executing on the EdgeFactor® strategy.
• Creating Tomorrow®: Our overarching purpose. This guides our commitment to building outstanding customer experiences and driving client success, while also championing sustainable initiatives and making a positive impact on our team and community.
  

Here’s how we ensure candidates are the right fit for roles:

We use the GWC (Gets it, Wants it, Capacity to do it) framework.

1. Gets it: Does the person truly understand the role, its core functions, our core values, and how their work connects to PSV Thinking® and building client EdgeFactor®?
2. Wants it: Is the person genuinely motivated and energised by this specific role and the opportunity to contribute to Intuji’s vision?
3. Capacity to do it: Does the person possess the necessary skills, knowledge, time, and mental/emotional bandwidth to excel in the role?
   

You’ll love coming to work every day if you get, want, and have the capacity to do:

• Design, develop, and maintain automated test scripts using Cypress to ensure efficient and reliable test coverage.
• Perform manual testing for exploratory, usability, and edge-case validation to identify potential issues early in the process.
• Collaborate cross-functionally with developers, product managers, and UX designers to fully understand requirements, user stories, and use cases.
• Develop, maintain, and update comprehensive test plans, test cases, and test data for both new and existing features.
• Identify, log, and track defects using project management or bug-tracking tools such as ClickUp, Bugzilla, or similar platforms.
• Execute regression testing and actively participate in release testing to ensure product stability and performance.
• Monitor and analyze test results, verifying that all reported defects are resolved in a timely and effective manner.
• Integrate automated tests into CI/CD pipelines, ensuring continuous quality validation during deployment.
• Contribute to QA strategy and process improvements, helping to enhance testing efficiency and team collaboration.
• Work within an Agile/Scrum environment, participating in daily stand-ups, sprint planning, and retrospectives to support continuous delivery.
• Utilize scripting languages such as JavaScript, Python, or Bash to support automation and testing needs.
  

You’ll have success here if you value clear processes and feel qualified to do the following things:

• Exposure to API testing tools like Postman or RestAssured.
• Familiarity with test management tools (e.g., TestRail, Zephyr).
• Experience working with Cypress.
• Strong understanding of OOP principles and programming concepts.
• Exposure to Performance testing, Load testing and Security testing tools.
• Understanding of version control (e.g., Git) and CI/CD tools (e.g., Jenkins, GitHub Actions).
• 3+ years of experience. 
  

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers each week:

• Test Case Execution Rate: % of test cases executed within the sprint or release cycle.
• Test Case Reusability: % of test cases are reusable across multiple builds or features.
• Defect Detection Rate: Aim for % of total defects caught by QA before release.
• Defect Leakage Rate: % of bugs missed during QA and found in production.
• Defect Severity Index: Target an index score that shows % of bugs caught are high or medium impact.
• Test Execution Time: Complete assigned testing cycles within 1–2 days of build availability.
• Bug Resolution Time: Bugs reported should be resolved within 2–4 days on average.
• Automation Coverage (if applicable): % of applicable test scenarios should be automated.
• Test Plan/Documentation Quality: Clarity and completeness of test cases, bug reports, and QA documentation.
  

You’ll be recognised and rewarded (through systems like GBS®) if you want to come to work, learn, embrace our frameworks (EOS®, PSV Thinking®, EdgeFactor®), and hit these numbers.

• Gives clear directions
• Make sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately
• Takes time to truly understand your role and how you can help the company
• Makes their expectations clear
• Communicates well
• Has effective meetings (L10s®)
• Meets one-on-one with you quarterly or more, if needed
• Rewards and recognise your performance (leveraging EOS® tools and GBS®)
  

Joining Intuji Also Means:

• A competitive salary and a comprehensive benefits package.
• Contributing to meaningful projects that deliver measurable value (PSV Thinking®) and create unique competitive advantages (EdgeFactor®) for industry-leading B2B companies.
• Being part of a company committed to transparency, accountability (EOS®), and shared success (GBS®).