Needing Support? We're Here To Help!
Needing Support? We're Here To Help!
Has your website or product gone down or is something not functioning as it should be? Our team can get you back on track as soon as possible.
Support Packages
Support packages are bundles of hours used for ongoing client work. The more you buy, the more economical your support works out. Please note that a minimum of 15 minutes is booked for each support request.
$150
$750
Work can only commence after payment for the selected package or plan has been made in full.
Any extra time accrued over and above (subject to client approval) pre-purchased hours will default to hourly charge rates if no further packages/plans are purchased.
Website Maintenance Plans
The primary goal of our Website Maintenance Plans is to keep your website fast, up-to-date and secure. This means it’s safe, healthy and working for you the way it should be!
PricingAll the prices shown include GST | |||
|---|---|---|---|
CMS Updates |  | | |
Plugin & Theme Updates | | | |
Website Backups Hourly Intervals | 24 Hourly | 12 Hourly | Hourly |
24/7 Website Uptime Monitoring | | | |
Security Monitoring & Scanning | | | |
Form Submission Testing | X | | |
Performance & Speed Optimisation | X | | |
Included Support Hours | 1 Hour | 2 Hours | 4 Hours |
Malware Scanning | | | |
Email Support | | | |
Phone Support | | | |
Ready To Supercharge Your CX To Fuel Growth?
Ready To Supercharge Your CX To Fuel Growth?
You want to scale. We're ready to innovate.
Let's collaborate to create impactful customer experiences for your brand. By doing so, we can help you scale, reduce costs, and improve profitability.
