Support packages are bundles of hours used for ongoing client work. The more you buy, the more economical your support works out. Please note that a minimum of 15 minutes is booked for each support request.
Work can only commence after payment for the selected package or plan has been made in full.
Any extra time accrued over and above (subject to client approval) pre-purchased hours will default to hourly charge rates if no further packages/plans are purchased.
Support Packages are non-refundable once purchased.
The primary goal of our Website Maintenance Plans is to keep your website fast, up-to-date and secure. This means it’s safe, healthy and working for you the way it should be!
All the prices shown include GST
Plugin & Theme Updates
Website Backups Hourly Intervals
24/7 Website Uptime Monitoring
Security Monitoring & Scanning
Form Submission Testing
Performance & Speed Optimisation
Included Support Hours
You want to scale. We're ready to innovate.
Let's collaborate to create impactful customer experiences for your brand. By doing so, we can help you scale, reduce costs, and improve profitability.